Privacy Policy
At Living Things (Functional Soda Co Limited), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website or make a purchase from our store.
Information We Collect
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and operating system. We also collect information about your browsing behaviour on our site, such as the pages you visit and the links you click.
When you make a purchase from our store, we collect personal information from you, such as your name, email address, shipping address, and payment details. We use this information to process your order and provide you with the products and services you have requested.
How We Use Your Information
We use the information we collect to improve and optimise our website, as well as to personalise your experience. We may use your information to communicate with you, respond to your inquiries, and provide you with updates about our products and promotions.
Sharing Your Information
We may share your personal information with third-party service providers who help us fulfill orders, process payments and provide customer support. These service providers are contractually obligated to protect your information and are not permitted to use it for any other purpose.
We may also share your information with law enforcement agencies, government officials, or other third parties when required by law or to protect our rights, safety, or property.
Security
We take the security of your personal information seriously and have implemented measures to protect it from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at privacy@drinklivingthings.com to request the following:
- Request a data update
- Request a copy of your information
- Request that your account or any of your data be deleted permanently
We will adhere to updating, providing information or deleting your account within 30 days of request. Please note that, in the case of data deletion, we are obliged to retain some personal data if you purchase products from us to comply with our legal and financial obligations. This includes order history and delivery addresses. In such cases, the data will be suppressed, securely stored (with highly restricted access) and archived in line with any limitation periods and records retention requirements.